Schedule of work:

Receiving orders: 24 hours a day

Order processing: 9AM-9PM KST

+82-70-7688-3313 +82-10-5929-2202 +82-10-5945-1407
E-mail: sales@k-tuning.com Skype: maax0220 Whatsapp: +7-914-775-7345
VK

Refund Policy

1. Return of the goods of proper quality
1.1. Buyer has the right to return the goods within seven days of receipt.
1.2. Return of goods in online store is only possible if the goods have not been used, in its original condition, genuine factory packaging and with labels. Order made and custom made products cannot be returned.
1.3. When returning goods The buyer shall send refundable goods to the Shop address  All expenses for shipping of the refunded goods to be covered by the Buyer.
1.4. After The Shop receives from the Buyer the returned goods of proper quality, The Shop shall return to the The Buyer the funds in the amount of the 50% of price of goods effective on the moment of purchase. Shipping cost of returned goods is not refunded.
2. Return of the goods of improper quality (defective goods)
2.1. The warranty period of the goods is 7 days, unless specified for a particular product. In case of defect detection, The Buyer, within the specified time, has the right to demand an elimination of defects, a proportionate reduction in the price or a replacement of the product by similar model with the corresponding recalculation of prices. The buyer also has the right to demand the return of the goods and get refund for it.
2.2. When returning goods of improper quality The buyer shall send refundable goods to the Shop address. All expenses for shipping of the refunded goods to be covered by the Buyer.
2.3. After The Shop receives from the Buyer the returned goods of improper quality, The Shop shall return to the The Buyer the funds in the amount of the price of goods effective on the moment of purchase. If the order contained only the goods of improper quality, Tne Shop also returns to The Buyer the shipping cost of the order. If the order except for the goods of improper quality, contained also the goods of proper quality, the shipping cost shall not refundable.
3. Order Cancellations
3.1. Order cancellations can only be requested before we place the order at the factory or supplier.
3.2. Order cancellations can only be requested at order statuses "PENDING" or "PAID".